Shipping policy
*Shipping Destinations*
United States, Canada, Australia, United Kingdom.
All European countries, all Gulf Cooperation Council (GCC) countries, Palestine.
*Shipping Duration*
Orders are handed over to the shipping carrier within a maximum of three days from the date of purchase.
Delivery to you is completed within a maximum of seven days from the date the shipments are handed over to the carrier.
*Shipping Costs*
Fixed rates apply to all countries.
There are no additional fees or variable costs based on the destination, ensuring a clear and transparent shopping experience from the moment of order placement until receipt.
*Shipping Method*
We have partnered with FedEx for international air shipping services.
*Tracking and Notifications*
We provide shipment tracking services for our customers.
We send notifications via email or SMS regarding the status of your shipment.
*Packaging and Packing*
We package products as required for each specific item, free of charge.
Additional costs will apply if the customer requests special packaging.
*Customs Policies and Taxes*
The customer is responsible for paying any customs duties and taxes incurred during international shipping.
*Returns and Exchanges*
The customer bears the shipping costs in the event of a return or exchange.
Please refer to the Returns and Exchanges Policy within the website's Terms and Conditions.
*Emergency Shipping*
A clarification of our policy in the event of natural disasters or circumstances beyond our control that may impact shipping operations.
Please refer to the Emergency Shipping Policy within the website's Terms and Conditions